Your AI customer service agent.
An AI customer service agent is a voice-first AI employee that answers phone calls, replies to email, and handles live chat 24/7 — with the tone, product knowledge, and escalation rules your team would use. AllForce's AI customer service agent resolves routine tickets in seconds, transfers complex cases to humans with full context, and speaks 50+ languages natively. Deploys in minutes, costs from €64 per month.
Handles calls, email, and chat the moment they come in. Resolves the common stuff in seconds — and when a human is needed, hands off with full context so nobody on your team gets cold-called with "what was this about again?"
No credit card required · Launch in minutes
What they do
Every part of the customer service role.
Pre-configured for the job. Integrates with the tools you already use. Ready the day you hire.
Voice calls.
Picks up on ring one. Understands interruptions. Never puts anyone on hold without saying why.
Email tickets.
Reads your inbox, drafts replies, creates tickets in your system of record.
Live chat.
Same personality on your website widget as on the phone. Context carries across channels.
Always on.
Weekends, holidays, 3 AM. No shifts, no queues, no missed tickets.
How it works
Three steps. Minutes, not months.
01
Upload your knowledge.
Drop in your help docs, FAQs, product specs, policies. Or connect your existing Zendesk, Intercom, or Notion — the agent reads from the source of truth.
02
Set the rules.
Decide what it can do (refund up to €50 without approval, escalate refund requests over €500, never promise delivery dates). Full control, always.
03
Turn on the phone.
Point your support number at AllForce. Transcripts, summaries, and outcomes flow into your dashboard within seconds of every call.
An actual conversation
This is what it sounds like.
Not a script. A real back-and-forth your customers wouldn't guess was AI.
Vera · Customer Service
Live conversation · handling calls now
Alex T. · 0:14
I was charged twice for my subscription this month. Can you help?
Vera · 0:18
I can see both charges on your account. I'll refund the duplicate now — you should see it in 3–5 business days. Would you like me to email the confirmation?
Alex T. · 0:24
Yes, please. And could you also check my next billing date?
Vera · 0:27
Your next charge is on October 15th for €29. I can email you a reminder three days before if that helps.
2.3s
Response
47
Calls today
94%
Resolved
See it in action
90 seconds to get it.
Watch a real business set up their customer service and take their first call.
Customer Service walkthrough · 90 seconds
From first setup to first conversation
Honest comparison
AI customer service agent vs. hiring another rep
Not a replacement for the humans who handle the hard stuff — a force multiplier for them. Here's the honest side-by-side.
| AI employee | Hiring a human | |
|---|---|---|
| Coverage | 24 / 7 / 365 | 40 hrs/week, holidays, sick days |
| Time to hire | Minutes | 3–6 months per rep |
| Languages | 50+ out of the box | 1–2 per person |
| Consistency | Same voice on every call | Varies by who picks up |
| Monthly cost | From €64 | €3,500+ plus benefits |
Simple pricing
Monthly fee plus pay-as-you-go usage. 180 free voice minutes included every month, then €0.18 per additional minute.
Works with what you use
Plug into your existing stack.
Native integrations for calendars, CRMs, support desks, and marketing tools. What's not native is a Zap away.
Common questions
Everything you wanted to know.
Can the AI actually handle refunds or do I still have to approve every one?
Either way — you decide. Most customers set a threshold (auto-refund up to €X, escalate above), and give the agent access to their payment processor. Above the threshold, it collects all the context and routes to a human for the final click. Nothing gets refunded without the rules you defined.
How do I train it on my specific product and tone?
Upload your help centre, product docs, and brand voice guide. The agent uses them as its source of truth. Tone, personality, and escalation style are all adjustable in plain English ("be warm but direct, never apologise more than once").
How does AllForce compare to ChatGPT or other chatbots?
ChatGPT is a general-purpose language model. AllForce is a voice-native AI employee with a specific job, your company's knowledge, real tool access (CRM, calendar, email), and a phone number. It takes real calls, books real meetings, and closes real tickets — not just generates text.
What languages does it speak?
Over 50 languages for voice, including English, Spanish, French, German, Danish, Swedish, Dutch, Italian, Portuguese, Japanese, Chinese, and Arabic. Customers can switch languages mid-call and the agent follows naturally.
Can I listen to calls or read what was said?
Every call is recorded (with disclosure — you configure the greeting), transcribed in real time, and summarised. Full recordings, written transcripts, and AI-generated summaries appear in your dashboard within seconds of call end.
What happens when it doesn't know the answer?
It transfers to a human on your team with the full call context — transcript, customer history, and a one-line summary of what they want. Your team picks up the thread, not starts from zero.
More of the team
Other AI employees you might need.
Hire your AI customer service
in minutes.
No credit card required. No long onboarding. Your first conversation is minutes away.